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Area Agency on Aging for North Florida, Inc.

Programs & Services

Though the majority of direct services are provided by Lead Agencies in the Planning and Service Area, the Area Agency on Aging for North Florida does provide services to seniors and caregivers through the following programs:

Aging and Disability Resource Center Elder Helpline

The Area Agency on Aging for North Florida, Inc. serves as the designated Aging and Disability Resource Center for the Panhandle and Big Bend areas. Consumers, families and caregivers can access the Aging and Disability Resource Center in their community by calling the Elder Helpline at 1-800-963-5337.

Aging and Disability Resource Center /
Elder Helpline

1-800-96-ELDER
(1-800-963-5337)

Bay, Calhoun, Franklin, Gadsden, Gulf, Holmes, Jackson, Jefferson, Leon, Liberty, Madison, Taylor, Wakulla, & Washington Counties or call 1-866-467-4624 (Toll-Free throughout the State of Florida).

The Elder Helpline is a statewide network that provides information, referral and assistance to seniors, caregivers, professionals, and the general public. Click here External Link for the directory of Elder related resources and Helplines throughout the state.

Serving Health Insurance Needs of Elders (SHINE)

The Area Agency on Aging for North Florida, Inc. serves as a liaison agency to this Department of Elder Affairs volunteer-based program. The SHINE program provides free Medicare and health insurance counseling and information to Medicare beneficiaries or their representatives. Click here External Link for more information about the SHINE program.

Elder Abuse Awareness / Prevention

The Elder Abuse Awareness/Prevention program ensures that older adults, caregivers and professionals receive information and training relevant to elder rights. This program is supported through partnerships with Department of Children and Families Adult Services External Link , local elder law attorneys, Local Long-Term Care Ombudsman Council External Link, law enforcement, and numerous other victim advocate organizations.

Senior Health and Wellness

The Area Agency on Aging for North Florida, Inc. contracts with local health education providers to deliver information and education on a variety of health and safety issues that affect older Americans. Evidence-based programming is provided by the agency in partnership with many community-based health providers, such as Tallahassee Memorial Hospital, Big Bend Area Health Education center and the Department of Health in the areas of nutrition, physical fitness/exercise and chronic disease self improvement programs.

Elder Helpline

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